Customer Care Team

Choose a pharmacy that takes care of you while it’s taking care of business

If you have a choice, doesn’t it make sense to choose a pharmacy partner who makes your job easier? When you choose Skilled Care Pharmacy, you get an entire Customer Care Team, led by your own, dedicated service representative and an account manager whose only job is to make certain you get exactly what you need, when you need it.

Need specific advice on a state or federal audit? Want to enroll in a continuing education training class? Need a particular drug, now, for a critical situation? Your service representative is ready to help. He or she is available by phone, fax and email during office hours and on call via cell phone at other times.

In addition to the account manager, your own Customer Care Team consists of a billing representative, consultant pharmacist and a medical record specialist. To make sure we can respond to your issues in any circumstance, a customer response database is maintained and continually updated by team members.

Contact your team members

Listed below are the names, telephone extension and email addresses for the entire Skilled Care Pharmacy Customer Care Team. Please feel free to contact any team member with questions, requests or problems.

[Names]

Heather Forester

Bill Haas

Pete Buchert

Marianna Potee

Theresa Cunningham

[Telephone ext.]

2801

2602

2601

2605

2606