Customer service is at the center of everything we do. Every single staff member is trained to serve you. We build deep relationships with our customers-and that's why so many have been with us for decades.
Superior 24/7 Service
Our ultimate goal is to help our customers provide the best resident care possible. Customer service is how we make that happen every day. Need a particular drug, now, for a critical situation? A one-on-one pharmacist consultation? Or do you just have a quick question about a prescription? Your service representative is ready to help via phone or email during office hours and by cell at other times.
A TEAM APPROACH
When you choose Skilled Care Pharmacy, you get an entire Customer Care Team, led by your own, dedicated service representative and an account manager whose only job is to make certain you get exactly what you need, when you need it. The team is supported by a constantly updated and maintained customer response database.
Here's a little more about our Customer Care Team:
- Your Account Manager oversees all aspects of product and service delivery.
- Your Consultant Pharmacist provides expert advice and answers to critical medical questions.
- Your Billing Representative manages the financial aspect of our relationship.
24/7 Accessibility
The medical profession is not a 9-to-5 career. Your Skilled Care team, including the Consultant Pharmacist, is available 24 hours a day, seven days a week to answer questions, provide advice and help solve any problems you experience.Ready to experience our customer service for yourself? Get an estimate today.
