Discover tools and strategies that strengthen communication between LTC facilities and pharmacies, ensuring safer and more efficient care.

Strong communication between long-term care facilities and pharmacies is the foundation of safe, effective care. Breakdowns in communication can lead to missed doses, delayed orders, and medication errors. By strengthening this partnership, facilities can reduce risks and improve resident outcomes.

1. Centralized Systems for Ordering

E-prescribing and digital order management reduce errors caused by handwritten or verbal instructions. Skilled Care Pharmacy provides integrated systems that ensure clarity and accuracy.

2. Real-Time Updates

Immediate access to order status, delivery times, and medication changes keeps staff informed. When facilities have real-time visibility, they can respond faster to resident needs.

3. Ongoing Staff Training

Training helps staff understand both clinical and logistical processes. Skilled Care regularly provides guidance on how to navigate pharmacy systems and best practices for efficient communication.

4. Clear Escalation Channels

Facilities should have a clear point of contact at the pharmacy for urgent issues. Skilled Care maintains a 24/7 pharmacist call center so help is always available.

5. Building Relationships

Beyond systems, trust matters. Skilled Care invests in relationships with facility teams, ensuring every partner feels supported and heard.

In Summary

Communication is more than exchanging information—it is about creating a system of trust, efficiency, and responsiveness. Skilled Care Pharmacy is committed to building stronger partnerships with LTC facilities, so residents receive the safest and most reliable care possible.