When you run a different kind of institutional pharmacy - one centered more on quality, accuracy and customer service than sales and profits - it gets people talking.
We appreciate our customers taking the time to share their thoughts about Skilled Care Pharmacy. Here's what some of our customers have to say.
Call Skilled Care Pharmacy today at (800) 334-1624, or email us online.
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Heinzerling Foundation, Bob Heinzerling, Executive Director
I have worked with Larry Galluzzo and the Skilled Care Pharmacy team for over ten years. They have done a good job of servicing all of our facilities. As the owner, Larry Galluzzo, makes himself available all the time. I can call him at any time with concerns or questions. He has owned the pharmacy for more than 30 years and I know he is dedicated to providing the best service possible to our residents. His consultant pharmacists have established a good relationship with our physicians and nurses. They work with them to reduce the amount of medicines in the facility. Their customer care representative works with the nurses to update them on rules, regulations, and new procedures. I recommend Skilled Care Pharmacy to anyone looking to partner with a top-notch pharmacy. They set the standard in a valued pharmacy provider and I appreciate what they do.
Episcopal Retirement Homes, Doug Spitler, ERH President/ceo
With increasing expectations for improving health outcomes for our post-acute care patients, we believe that choosing the right clinical and business partner has never been more important. That's why at Episcopal Retirement Homes, we feel our long standing partnership with Skilled Care Pharmacy has been so beneficial for the elders we serve and in helping us establish a strong reputation in the Cincinnati market. Skilled Care Pharmacy has been effective in providing on-time delivery of the medications our residents need. The Skilled Care Team has been a professional resource when we need it and has been instrumental in reducing the number of medications our residents take.
Green Hills Community, Carla Wagner, Director of Nursing
Whether it's medication, education, or survey related, Skilled Care Pharmacy provides our facility with a dedicated team of professionals who are available 24-7 to assist with every aspect of our operation. Skilled Care Pharmacy's educational support and training for our team has been an invaluable asset to our facility. With Skilled Care as a partner, I'm confident that come survey time, our facility will receive a high grade that showcases the exceptional quality of care that Green Hills provides to our residents.
Springfield Masonic Community, Jennifer Lees RN, Director of Nursing
Simply put, Skilled Care Pharmacy makes my job easier. Our residents rely on us for quick access to accurate prescriptions, a service we can promise with Skilled Care as our pharmacy provider. Our consultant pharmacist is never more than a quick phone call away.
I know our residents' medication needs are in good hands with Skilled Care as our partner, which puts my mind at ease and enables the nursing staff at Springfield Masonic to focus on what's most important, caring for our residents.
Brethren Retirement Community, Janet Julian, LNHA / VP of Resident Services
Skilled Care Pharmacy has been a great partner in helping us to care for older adults. Their staff is always willing to share their knowledge and experience with us. I do appreciate the routine visits and the Consultant Pharmacist who attends our QA meetings and is always willing to talk to our physicians.
Little Sisters of the Poor, Sister Francis Gabriel, Administrator
I value my partnership with Skilled Care Pharmacy. One of the things I appreciate most is how innovative they are when it comes to the services they provide. For example, Skilled Care is one of the only independent pharmacies to offer Point Click Care for our electronic health records. The pharmacy integration with Point Click Care has saved our organization time and money. It has also made medication ordering much more efficient. We appreciate Skilled Care being a leader in the industry.
St. Margaret hall, Janet Murphy, Administrator
We have worked with Skilled Care Pharmacy for several years. What separates them apart from other pharmacies is their customer service. We have a great customer care representative who goes the extra mile to make sure our questions are answered, and issues addressed. He is also available 24/7 and follows up with us immediately. In our business, extraordinary customer service is essential. Our clinical team needs to be with our residents rather than hanging on the phone tracking medications down, etc. I am thankful by partnering with Skilled Care Pharmacy; we receive superior service.